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In today’s innovative, technologically advanced glazing world, very few single parts can possibly handle all of the relevant applications, particularly when it comes to glazing products. Somewhere down the line, you’ll be forced to compromise. How do you choose between a standard of custom part? What do you need to know to make the best decisions?READ MORE »
In an ever-changing business environment with fierce competition, managers need to constantly seek out new ways to improve their products or components. Continuous improvement is an important ingredient for innovation, which in turn ensures staying competitive and profitable.READ MORE »
Sustainable and responsible business are no longer merely buzzwords or a concern only for large corporations looking to improve their reputation or win-over more customers, it has become crucial to the strategy of any size company who strives to remain competitive in this complex market environment.READ MORE »
This document lists some of the factors affecting tolerances. In general, the degree of reproducibility of dimensions depends upon the type of tooling and rubber used, and the state of the art.READ MORE »
Any manufacturing organization knows that keeping excess inventory is costly. A proven way to keep it low? Just in time (JIT).READ MORE »
Competitiveness is a subject that keeps manufacturers up at night.
But just because it’s a truism, it doesn’t make it less true. Competitiveness has always been a key concern of manufacturers, but what’s new is the pace at which things are changing.READ MORE »
In our last posts, we shared why listening to your critics pays off and how you can turn wrongs into rights. However, listening is not enough. This post explores how you can engage customers to design better experiences.READ MORE »
In our previous post we talked about the importance of improving customer experience to build a lasting competitive advantage and why you need to listen to your critics with an open mind.
In this article, we describe three ways to leverage customer complaints as an opportunity to offer better service and improve the entire customer experience.READ MORE »